Questions about TAPsoft
Common questions on TAPsoft: how it's included with TAPBiz, where it runs (Windows and web), kiosks, seats and who is responsible for guest data.
What is TAPsoft?
The admin software for TAPBiz. It runs on Windows and the web and manages your org's roster, role policies, kiosks, company cards and offers.
How is it different from TAPBiz and TAP?
TAPsoft is for admins. TAPBiz is the Android app your team uses. TAP is the consumer app individuals and guests use.
Do my guests need TAPsoft or TAPBiz?
No. Guests use TAP. TAPsoft doesn't replace it.
How do I get TAPsoft?
It's included with TAPBiz plans. See tapbiz.co/pricing for plans and seats.
Can we try it first?
Yes. Organizations can try TAPBiz with up to 3 seats.
Does TAPsoft run on Mac?
TAPsoft runs on Windows and in a web browser.
Do you have SOC 2, ISO or HIPAA certification?
TAPsoft doesn't currently hold SOC 2, ISO or HIPAA certification, and there's no uptime SLA. Ask us if you need details for a review.
Does it support SSO?
Organization SSO isn't available today. Admins invite people and manage access in TAPsoft.
Can I export data?
Yes. Export contacts as a CSV file, and bring in kiosk sign-ups and question answers from JSONL files.
Who is responsible for guest data from kiosks?
Your organization decides what it collects from guests and is responsible for telling them and getting any consent it needs. Guest data you export is yours to protect. Offers reach guests only if they tick a separate, unchecked "send me offers" box. Signing in at a kiosk is not consent to marketing.